Effective Date: 25/09/25

At Champagne & Silk, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://www.champagneandsilk.com.

By using our Site, you consent to the practices outlined in this policy.

When you visit the Site, we may collect the following types of information:

When you make a purchase or sign up for our newsletter, we may collect:

• Your name
   
• Email address
   
• Billing and shipping address
   
• Phone number
   
• Payment details (processed securely via third-party providers)
   

We may also collect non-identifiable information automatically through cookies or analytics tools, including:

• IP address
   
• Browser type and version
   
• Pages visited and time spent on the Site
   
• Device information
   

We use the collected information for the following purposes:

• To process and fulfil your orders
   
• To send updates about your order or respond to inquiries
   
• To send marketing communications (only if you've opted in)
   
• To improve our website, services, and customer experience
   
• To detect and prevent fraud or misuse of our services
   

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., Stripe, PayPal)
   
• Shipping providers
   
• Email marketing services (e.g., Mailchimp, Klaviyo)
   
• Analytics tools (e.g., Google Analytics)
   

These providers are only given the information necessary to perform their services and are required to keep your information secure.

Our Site uses cookies and similar technologies to enhance your experience. Cookies help us:

• Remember items in your shopping cart
   
• Understand how you use the Site
   
• Offer personalized content and ads
   

You can control cookie settings through your browser preferences.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
   
• Opt out of marketing emails (unsubscribe link included in every email)
   
• Request a copy of the data we hold about you
   

To exercise your rights, contact us at champagneandsilk@outlook.com.

We take reasonable precautions to protect your personal information. This includes using secure connections (SSL) and ensuring our third-party partners follow high data protection standards.

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Our Site is not intended for children under 13. We do not knowingly collect information from children. If you believe we have received information from a child, please contact us so we can delete it.

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. Continued use of the Site after changes means you accept the updated terms.

If you have any questions or concerns about this Privacy Policy or your personal information, you can contact us at:

Champagne & Silk

Email: champagneandsilk@outlook.com
Website: https://www.champagneandsilk.com